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Ka Ora Telecare will support Te Korowai Hauora o Hauraki enrolled patients to connect with healthcare professionals for medical advice and treatment and allow patients to have a same day phone or video consultation with a medical team member. Photo: SUPPLIED

Health and wellness services to continue over festive break

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With the holiday season quickly approaching, the Whānau Health Centre team at Te Korowai Hauora o Hauraki is adjusting their schedules to allow for the Christmas and New Year public holidays.
“We would like to remind all whānau to check their supply of their regular medications to ensure that they have enough of what they need to get them through the holiday period, and if a repeat prescription is required, to allow plenty of time for this to be processed before we close for the Christmas break,” Clinical Director Dr Martin Mikaere said.
All four Whānau Health Centres – located in Paeroa, Thames, Coromandel and Whitianga, will be closed from December 25 to 27, and from January 1 to 3.
“Although we will be closed for several days over the summer holiday period, whānau members who are enrolled patients with our Whānau Health Centres will still have access to 24-hour medical advice and treatment on these days through our rural telehealth partner, Ka Ora Telecare,” Practice Manager Whānau Health Centres Mischell Willis said.
Ka Ora Telecare will support Te Korowai Hauora o Hauraki enrolled patients to connect with healthcare professionals for medical advice and treatment and allow patients to have a same day phone or video consultation with a medical team member.

This can be accessed via our standard freephone number, 0508 835 676, or booked online using the Ka Ora booking portal.
The Ka Ora Healthcare team will assess enrolled patients and provide them with advice, alongside any management that may be required including prescriptions, requesting of tests, and medical certificates.
Outside of the holiday season, Ka Ora Telecare continues to support Te Korowai Hauora o Hauraki enrolled patients with accessing after-hours medical advice and treatment from 5pm to 8.30am (evening and overnight) on weekdays, and 24 hours on weekends and public holidays.
“We really want to spread the message to our whānau that even when our Whānau Health Centres aren’t open, they can still access quality healthcare over the phone, or book in for a virtual consult, at the same low cost,” Clinical Service Manager, Janine Thompson said.
DETAILS: To get in touch with our Whānau Health Centres, call our FREEPHONE number 0508 835 676. Our phone lines will automatically connect you to Ka Ora Telecare outside of our opening hours, or you can book an online virtual appointment at kaora.co.nz